Privacy Statement
We have created this privacy statement in order to demonstrate our firm commitment
to the privacy of our customers. The following discloses our information gathering and dissemination
practices for this web site.
Personal Information
We maintain a record of all information that you submit to
us. We will not resell, trade, lease or rent to third parties any
personally identifiable information about you or about anybody you identify in
the course of using any of the services provided here.
Our site's registration form requires users to give us contact
information (such as their name and email address). We use customer
contact information from the registration form to send the user information
about our company and promotional material from some of our partners, but only
if the user has requested to receive such information.
If permitted by you, we may use this personal information to contact you, your
Keyholders® or your message recipients for various reasons relating to the
services offered through the site. For example, you may receive a notice from
us to update your
Last Will and Testament if a law has changed in your local jurisdiction which
may affect your Will, or you may receive a reminder to update your message
recipient email
addresses. In addition, we may wish to inform you about new features we
have added to the web site, or we may wish to find out more about how useful you
find particular features or services. Users may opt-out of receiving
future mailings; see the Choice/Opt-Out section below.
Our site uses order forms for
customers to request some of our products and services. These forms
collect additional customer contact information (such as their mailing address)
and financial information (such as their credit card number). To process
orders, we require collection of the customer's name, billing address, phone
number, email address, shipping address and credit card information. We
use this information solely to process customer orders and, if any questions or
issues should arise, to contact customers about their order. We share this
information, and only that information which is absolutely necessary, with those
third parties that are involved in the processing of customer orders. For
example, in the normal course of doing business we may be required to contact
the financial institution that issued a customer's credit card and to provide
shipping address information to the shipping carrier that delivers customer
orders. The customer's contact information is also used to get in touch
with them when necessary. Financial information that is collected is used
to bill the customer for products and services. We do not store any
customer credit card information on our web site, in our databases, or on our
web servers.
Your member registration and contact
information (such as your name and email address) is stored in your member
profile. This information can be accessed by the owners, administrators and
support staff for the purposes of maintaining the web
site and processing customer service requests. This information may be
used to contact our customers if they have requested us to do so.
Once you have established an account with us
and have chosen to create some messages to be delivered in the future via email, you have
the option of notifying your email recipients that they have been selected to
receive an email message from you (with or without revealing your name) and that they
should notify us if their email address changes. All of
this behavior is under your control, based on the options and preferences
you have selected for this particular service.
The nature of our services also
require that we collect sensitive personal information from our customers.
For example, we may require you to specify your property and asset information
for the purposes of creating your Last Will and Testament. We use industry
standard encryption algorithms for storing all of this sensitive personal
information in a highly encrypted format on our server, and the design of
our services ensures that this sensitive information is only made available
to the specific people designated by yourself, and only at the appropriate time.
More information regarding the security of this sensitive information is
described below, in the Security section.
Security
This site uses state-of-the-art
digital encryption and security technologies to protect the privacy and security
of our member information and has specific security measures in place to protect
the loss, misuse and alteration of the information under our control.
All data passing from your
computer to our web site is authenticated and encrypted using 128-bit
Secure Socket Layer (SSL) encryption using technologies provided by Thawte
Corporation. This is the most advanced level of encryption available today, and
it means that any information sent from your computer is scrambled in a way
which makes it completely unintelligible if intercepted. When you are on a
secure section within the web site (i.e. after you have logged in as a member),
a padlock will appear at the bottom of your web browser's screen. This is your
assurance that the encryption is in place and that you are communicating across
a secure link.
Furthermore, all sensitive
personal information is stored in a highly encrypted format on our server.
We use an industry standard high security streaming-encryption algorithm known
as "RSA" to encrypt all sensitive personal information before it is stored
online. RSA is a public-key cryptosystem developed by MIT professors Ronald
Rivest, Adi Shamir and Leonard Adleman. (To give you a feeling for the level of
security provided by this encryption, it has been estimated that with the most
efficient algorithms known to date, it would take a computer operating at 1
million instructions per second over 300 quintillion years to break the
encryption.) Also, the encryption method used ensures that the only way
possible to access and view the sensitive personal information stored here by a
member is by using a private internal encryption key which is
unique for every member. Our software algorithms ensure that the
encryption and decryption of a member's sensitive personal information can only
be performed by the member themselves, or by those designates to which the
member has provided a separate unique key known as a "Keyholder® ID". It is
not even possible for the operators of this web site to decrypt a member's
sensitive personal information without knowledge of this encryption key.
As an additional security measure, all successful and
unsuccessful attempts to login to a member's account are logged in our database
along with date/time stamps, IP addresses, and other detectable information from
the user. This information will be used for law enforcement purposes and
for the protection of our members should there be any suspicion of unauthorized
access to our database.
Furthermore, we offer members the option of receiving an email
alert message whenever their sensitive personal information is accessed, or
attempted to be accessed, using a valid key. If unauthorized access is
suspected, clicking a link within the email will immediately disable access to
the member's sensitive personal information for that key, until the member
re-enables the access themselves, or until we are contacted by the member and
provided with specific information validating their identity.
To protect against catastrophic
data loss, daily backups are performed on each of our servers to separate
locations in Canada and the U.S. Hence, if any one of our servers experienced
technical difficulties, our member data would not be at risk.
Physical protection of our
primary systems includes:
As you can tell by reading the
above, we take the security and privacy of all of our member information very
seriously.
Choice/Opt-Out
Our site provides visitors the opportunity to opt-out of receiving email
communications from us and our partners at the point where we request
information about the visitor. Members can also opt-out of receiving
future email communications by visiting
http://www.partingwishes.com, logging in with
their member UserID and Password, and changing their "Member Email" preferences
in their member profile.
Furthermore, this site allows users to remove all of their information
from our database to not receive future communications or to no longer receive
our service either by sending an email to
support@uslegalwills.com
or by sending postal mail to the company address listed on our Contact
Us page.
Sharing of Information and Unsolicited Communications
Aside from the aforementioned third parties involved in the
processing of customer orders, we do not share personally identifiable customer
information with any other entities.
In addition, we do not send to customers any communications
that they do not explicitly request from us. For example, the only way for
a member to receive our email news updates is if they explicitly choose to
subscribe, either when joining as a new member, or by checking the appropriate
box in their member profile when they are logged in.
Corrections/Updates
This site gives users an option for changing and modifying information
previously provided. Members can simply visit
http://www.partingwishes.com, login, and modify any information using the link available on the Member
Home Page.
Cookies
Our site uses a feature of your browser called a "cookie" to keep
track of your identity and preferences while you are connected to our site.
There are two types of cookies: those that store and retrieve information from
your computer's hard drive, and "per-session" cookies which do not
store or retrieve any information from your hard drive. Our web site
only uses per-session cookies. These per-session cookies are temporary, reside
only in memory (not on your hard drive), and are destroyed when you leave the site
or if you remain inactive for 20 minutes. By avoiding the use of cookies
which store information on your computer's hard drive, we are ensuring that any information about our members is not in danger of
being disclosed to other people or services which may have access to your
system.
The protection, privacy and security of our member information is
one of our highest priorities.
Links
This site contains links to other sites.
We are not responsible for the privacy practices or the content of
such Web sites.
Contacting Us
If you have any questions about this privacy statement, the practices of this
site, or your dealings with this web site, feel free to contact
us.
